Terms of Service

Please note: The official text is the English version of the viracore.com Terms of Service.

BY CLICKING AND USING YOU AGREE: The Company is providing you software and services according to the deal we strike below. This is our contract. We should both follow it.

FREE AND PAID: The Company provides many awesome services for free; it also provides different super-awesome services that cost money. Know which is which.

CHECK RESTRICTIONS ON USE: In some countries there are restrictions on the use of the Services. It is your responsibility to ensure that you are legally allowed to use the Software where you are located.

ARBITRATION CLAUSE AND CLASS ACTION WAIVER: If you live in the United States of America a binding arbitration clause and class action waiver affects your rights to resolve a dispute with us.

(The Company) and its affiliates is conditioned upon your compliance with and acceptance of these terms which including your agreement to arbitrate claims under this agreement. Please read this contract carefully. Your use and access to the website, products and services and software (collectively “the SERVICES” or “SOFTWARE” or “ADMIN SERVICES”) are provided by Viracore (The Company) and its affiliates is conditioned upon your compliance with and acceptance of these terms which including your agreement to arbitrate claims under this agreement.

By clicking or checking the “I agree” button or box accessing the Company website or utilizing the SERVICES you agree to be bound by these terms of service and all exhibits, order records and incorporated policies (“The AGREEMENT” or “TOS”)

Company will provide the Services, and you may access and use the Services, in accordance with this Agreement. Company may provide any of the Services hereunder through any of its Affiliates. If you order Services through an on-line registration page or an order form (each an "Order "), the Order may contain additional terms and conditions and information regarding the Services you are ordering. Unless otherwise expressly set forth in any such additional terms and conditions applicable to the specific Service which you choose to use, those additional terms are hereby incorporated into this Agreement in relation to your use of that Service.

System Requirements. Use of the Services requires one or more compatible devices, Internet access (fees may apply), and certain software (fees may apply), and may require obtaining updates or upgrades from time to time. Because use of the Services involves hardware, software, and Internet access, your ability to access and use the Services may be affected by the performance of these factors. For some features, High speed Internet access is recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are Your responsibility.

1. DEFINITIONS. The following definitions will apply in this Agreement, and any reference to the singular includes a reference to the plural and vice versa. Service specific definitions are found in the Services Description located on each Service website:

  1. “Affiliate” means, with respect to a Party, any entity that directly or indirectly controls, is controlled by or is under common control with that Party.

  2. "Initial Subscription Term" means the initial subscription term for a Service as specified in an Order.

  3. "Service Effective Date" means the date an Initial Subscription Term begins as specified in an Order.

  4. "Renewal Term" means the renewal subscription term for a Service commencing after the Initial Subscription Term or another Renewal Term as specified in an Order.

  5. “End User” means any user who accesses the Services.

  6. “Administrator” means the individual who manages STARTMEETING account(s) on behalf of any End User.

2. SERVICES: Company will provide the Services as described on the Order, and standard updates to the Services that are made generally available by Company during the term. Company may, in its sole discretion, discontinue the Services or modify the features of the Services from time to time without prior notice.

  1. COMMUNICATIONS SERVICES: The Services may include domestic and international audio, web and video conferencing services, live chat, voicemail, audio, web and video recording, virtual phone, calling and SMS plans, voice broadcasting services and other voice and messaging services. In addition, the Company offers assorted features and applications as part of its Services. Company reserves the right, in its sole and absolute discretion and with or without notice to you, to change, limit, withdraw, modify, or end the Services, including without limitation any content, functionality, features, or services offered in connection with the Services or how you connect and interact with the Services.

  2. REGISTRATION: You must submit a complete Company registration. As part of the registration process for these Services, you agree to: (i) provide certain information about You as prompted to do so by the Services; and (ii) enter, update, and maintain this information as required to keep it accurate, current, and complete. The information requested on original signup shall be referred to as registration data ("Registration Data"). If Company discovers that any of Your Registration Data is inaccurate, not current, or incomplete, Company may terminate Your right to access and use the Services immediately upon notice to You. Company reserves the right to refuse the Service to any user for any reason, and Company need not provide a reason for its rejection. you must be 18 years of age or older to register for the Service. By registering for this Service, you represent to Company that You are 18 years of age or older. Upon your acceptance of these Terms and completion of the registration process, you will have opened an account with Company and will become a subscriber to the Company Service.

  3. TECHNICAL IMPROVEMENT: From time to time, Company may need to perform maintenance on or upgrade the Software, Products or Company Websites or the underlying infrastructure that enables you to use the Software, Products or Company Websites. This may require Company to temporarily suspend or limit your use of some or all of the Software, Products or Company Websites until such time as this maintenance and/or upgrade can be completed. To the extent possible and unless an intervention is urgently required, Company will publish the time and date of such suspension or limitation on the Company Website in advance. You will not be entitled to claim damages for such suspension or limitation of the use of any Software, Product or Company Website.

  4. NO ACCESS TO EMERGENCY SERVICE: Neither the Products nor the Software are intended to support or carry emergency calls to any type of hospitals, law enforcement agencies, medical care unit or any other kind of services that connect a user to emergency services personnel or public safety answering points (“Emergency Services”). There are important differences between traditional telephone services and the Products. You acknowledge and agree that: (i) Company is not required to offer access to Emergency Services under any applicable local and/or national rules, regulations or law; (ii) it is your responsibility to purchase, separately from the Products, traditional wireless (mobile) or fixed line telephone services that offer access to Emergency Services, and (iii) the Software and the Products are not a replacement for your primary telephone service.

  5. INFORMATION WE COLLECT AND DATA SECURITY: The Company collects information on visitors to our website. This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. To obtain a conferencing account, you must provide additional registration information which includes an email address and a password. This information will enable you to log in and manage your call experience along with creating and storing recordings of your conferences.

  6. NO ACCESS TO EMERGENCY SERVICE: Neither the Products nor the Software are intended to support or carry emergency calls to any type of hospitals, law enforcement agencies, medical care unit or any other kind of services that connect a user to emergency services personnel or public safety answering points (“Emergency Services”). There are important differences between traditional telephone services and the Products. You acknowledge and agree that: (i) Company is not required to offer access to Emergency Services under any applicable local and/or national rules, regulations or law; (ii) it is your responsibility to purchase, separately from the Products, traditional wireless (mobile) or fixed line telephone services that offer access to Emergency Services, and (iii) the Software and the Products are not a replacement for your primary telephone service.

  7. INFORMATION WE COLLECT AND DATA SECURITY: The Company collects information on visitors to our website. This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. To obtain a conferencing account, you must provide additional registration information which includes an email address and a password. This information will enable you to log in and manage your call experience along with creating and storing recordings of your conferences.

    1. Once you have a registered account, you may choose to purchase additional services. Purchasing services requires us to collect and process payment information from you, including credit card number and billing information using third party PCI-compliant service providers.

    2. Personal Information Company may collect Personal Information about you when you sign in to a Huddle app or website using a Facebook, Google or Apple account

    3. 3. Company may also collect Personal Information that you submit to us voluntarily when you correspond with us or interact with the Services. We may combine your Personal Information with information we receive offline, such as when you interact with our customer service group, or that we obtain through third-party sources including our community forum.

  8. DATA RETENTION: Company keeps your account information, which could include your name, email address and password, for as long as your account is in existence because we need it to operate your account. In some cases, when you give us information for a feature of the Services, we delete the data after it is no longer needed for the feature. For instance, when you provide a contact list for inviting others to use the Services, we delete the list after it is used.

  9. INFORMATION SECURITY: Company uses a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security ("TLS") to encrypt all of our Services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact Customer Support.

3. USE OF SERVICES AND YOUR RESPONSIBILITIES: You may only use the Services pursuant to the terms of this Agreement. You are solely responsible for Your and Your End Users’ use of the Services and shall abide by, and ensure compliance with, all Laws in connection with Your and each End User’s use of the Services, including but not limited to Laws related to recording, intellectual property, privacy and export control. Use of the Services is void where prohibited.

  1. Your Content: You agree that You are solely responsible for the content ("Content") sent or transmitted by You or displayed or uploaded by You in using the Services and for compliance with all Laws pertaining to the Content, including, but not limited to, Laws requiring You to obtain the consent of a third party to use the Content and to provide appropriate notices of third party rights. You represent and warrant that You have the right to upload the Content to the SERVICES and that such use does not violate or infringe on any rights of any third party. Under no circumstances will Company be liable in any way for any (a) Content that is transmitted or viewed while using the Services, (b) errors or omissions in the Content, or (c) any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to Content. Although Company is not responsible for any Content, Company may delete any Content, at any time without notice to You, if Company becomes aware that it violates any provision of this Agreement, or any law. You retain copyright and any other rights You already hold in Content which You submit, post or display on or through, the Services.
  2. Recordings: You are responsible for compliance will all recording laws. The host can choose to record meetings and Webinars and Podcasts. By using the Services, you are giving the Company consent to store recordings for any or all Services meetings or webinars that you join, if such recordings are stored in our systems. You will receive a notification (visual or otherwise) when recording is enabled. If you do not consent to being recorded, you can choose to leave the meeting or webinar
  3. Prohibited Use: You agree that You will not use, and will not permit any End User to use, the Services to: (i) modify, disassemble, decompile, prepare derivative works of, reverse engineer or otherwise attempt to gain access to the source code of the Services; (ii) knowingly or negligently use the Services in a way that abuses, interferes with, or disrupts Company’s networks, Your accounts, or the Services; (iii) engage in activity that is illegal, fraudulent, false, or misleading, (iv) transmit through the Services any material that may infringe the intellectual property or other rights of third parties; (v) build or benchmark a competitive product or service, or copy any features, functions or graphics of the Services; or (vi) use the Services to communicate any message or material that is harassing, libelous, threatening, obscene, indecent, would violate the intellectual property rights of any party or is otherwise unlawful, that would give rise to civil liability, or that constitutes or encourages conduct that could constitute a criminal offense, under any applicable law or regulation; (vii) upload or transmit any software, Content or code that does or is intended to harm, disable, destroy or adversely affect performance of the Services in any way or which does or is intended to harm or extract information or data from other hardware, software or networks of Company or other users of Services; (viii) engage in any activity or use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with or disrupt the Services, or any servers or networks connected to the Services or Company security systems. (ix) use the Services in violation of any ToS policy or in a manner that violates applicable law, including but not limited to anti-spam, export control, privacy, and anti-terrorism laws and regulations and laws requiring the consent of subjects of audio and video recordings, and You agree that You are solely responsible for compliance with all such laws and regulations. Your right to use the Services is personal to You. You agree not to resell the Services, or other materials or any information obtained by You from Company without the express written consent of Company.
  4. Limitations on Use: You may not reproduce, resell, or distribute the Services or any reports or data generated by the Services for any purpose unless You have been specifically permitted to do so under a separate agreement with Company. You may not offer or enable any third parties to use the Services purchased by You, display on any website or otherwise publish the Services or any Content obtained from a Service (other than Content created by You) or otherwise generate income from the Services or use the Services for the development, production or marketing of a service or product substantially similar to the Services.